Privacy Policy

Tulsa HaulAway ("we," "us") operates this website at https://tulsahaulaway.com and the phone line listed on it. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

When you contact us by phone or by submitting the form on our site, we collect:

• Your name
• Your phone number
• The service you're inquiring about
• The description of the job you provide
• Your call recording (if applicable — incoming calls may be recorded for quality and routing)
• The page on our site you submitted from
• Standard server log data (IP address, user agent, timestamps)

We do not collect Social Security numbers, driver's license numbers, payment card data, or other sensitive identifiers through this site.

How we use it

The information you provide is used solely to:

• Connect you with a local junk removal crew who can quote and complete your job;
• Follow up on your specific inquiry;
• Improve the website and our service routing.

Per the disclaimer that appears in our footer: "The website shares information with local, licensed, and insured vendors who will reach out and contact you with the information provided here."

Information sharing

We share your contact information with the local, licensed, insured junk removal vendor we connect you with for your specific job. We do not sell your information, rent it, or distribute it to third-party marketing lists.

We may share information when required by law (subpoena, court order, regulatory request) or to protect our rights, your safety, or the safety of others.

Cookies and analytics

This site uses minimal cookies. We may use a privacy-respecting analytics tool to understand which pages perform well; that tool does not use third-party cookies and does not collect personally identifying information beyond standard server-log data.

Data retention

Inquiry records are retained for up to 24 months for follow-up and quality purposes, then deleted or anonymized. Call recordings are retained for up to 90 days unless flagged for a specific quality review.

Your choices

You can:

• Request a copy of any personal information we have about you;
• Request that we delete your personal information;
• Opt out of any future contact from us at any time.

To exercise any of these choices, email [email protected] with the subject "Privacy request."

Children

This site is not directed at children under 13. We do not knowingly collect information from children. If you believe we have collected information from a child, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the current version. Material changes will be reflected in an updated date.

Contact

Privacy questions: [email protected].